Frequently Asked Questions

We provide a wide range of digital services, including:

  • Website Design & Development (Company Profile, E-commerce, Landing Pages, Custom Web).

  • Website Maintenance & Support (system updates, backups, security, performance optimization).

  • Website Redesign to make outdated sites modern and responsive.

  • Integration of additional features (chatbot, booking system, payment gateway, etc.).

  • Branding & UI/UX services to strengthen your digital identity.

No. We work with clients of all scales—from personal websites, small businesses (SMEs), startups, to large enterprises.

Pricing depends on the type and complexity of the website:

  • Personal / Portfolio Website: from IDR 5,000,000 – 10,000,000

  • Company Profile / Corporate Website: from IDR 8,000,000 – 12,000,000

  • E-Commerce / Online Store: from IDR 10,000,000 – 35,000,000

  • Custom Web Applications: based on requirements and features

We also provide affordable packages for SMEs with flexible pricing.

Typically, our packages include:

  • Responsive UI/UX design (desktop & mobile).

  • Website development tailored to your needs.

  • Domain & hosting (optional, depending on package).

  • Security & basic SEO setup.

  • A short training session on how to manage the website.

  • Yes, certain packages include 1 year of domain & hosting.

  • No, if you prefer to use your own hosting/domain, we will help with the setup free of charge.

  • Simple websites: 1–3 weeks

  • Company profile websites: 3–5 weeks

  • E-commerce / custom websites: 5–8 weeks
    (Timeline may vary depending on revisions and content readiness).

Yes, we offer Website Maintenance & Support services, including:

  • Regular system, plugin, and security updates.

  • Data backup (daily/weekly).

  • Uptime and performance monitoring.

  • Minor bug fixing and troubleshooting.

We offer several maintenance packages:

  • Basic (IDR 500,000/month): system updates, monthly backups, email support.

  • Standard (IDR 1,000,000/month): system updates, weekly backups, security monitoring, WhatsApp/email support.

  • Premium (IDR 2,000,000/month): system updates, daily backups, performance optimization, 24/7 priority support.

Yes. We build websites on CMS (WordPress) or custom platforms designed to be user-friendly, so you can easily update content yourself. We also provide a basic guide.

Yes. All our websites are built with basic SEO structure (meta tags, sitemap, mobile-friendly design, speed optimization). For advanced SEO and digital marketing, we offer additional services.

  • Contact us via email: design@devatapixel.com or through our website’s contact form.

  • Share your requirements and desired features.

  • We will prepare a quotation for your review.

  • Once approved, we will start the development based on the agreed timeline.

Yes. We provide a 1-month warranty after launch for fixing bugs or minor issues free of charge.

Absolutely. Your website can be expanded with new features or upgraded as your business grows.

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